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Euclid Public Library 2016 Community Survey

 

In 2016, the Euclid Public Library surveyed 1000+ patrons about the library and how we can better serve you. Results of the survey helped guide EPL's 2017-2020 Strategic Plan. To view the complete results of the community survey, see below.

 

Euclid Public Library surveyed patrons in the month of March 2016 and received a 40 percent response. The questionnaire had a wide-range of questions, including overall satisfaction ratings of library services and offerings, safety, technology, customer service communication and outreach, facilities and more.  

Euclid Public Library Board of Trustees and the Library Strategic Planning Committee reviewed the results of the survey and used the information to support actions steps in the 2017-2020 Strategic Plan. The Board approved the 2017-2020 Strategic Plan on Tuesday, March 21 at its regular board meeting. 

Results include:
• Facilities Index
• Program Index
• Technology Index
• Staff Index
• Collection Index
• Operations Index
• Speed Index
• Malfunction Index
• Areas of Focus


Click below to view the full Community Survey Report




Click below to view the 2017-2020 Strategic Plan




We Asked, You Answered!